Staff

Manager – Nicola MacCallum

Experience: Nicola has been at Kincarrathie in various Care capacities for the past 10 years and has fulfilled the promoted roles of Team Leader & Deputy Manager before being  appointed Manager in July 2018.  Nicola’s in-depth experience of all aspects of care, together with her dedication and professionalism makes her someone who is highly regarded by residents, families of residents and staff. 

Qualifications: SVQ4 & Registered Manager Award

Details of Staff and Staff Training

The home employs a Manager, Deputy Manager, Team Leaders, Senior Care Officers, Care Assistants, Chefs, Domestics and Gardeners. The home’s staff are selected for their qualities of reliability, integrity, skill, friendliness and professionalism. Disclosure Scotland checks and references are always obtained and thoroughly vetted. During induction all staff are trained in-house by experienced qualified senior staff in the following subjects:

• Care code of conduct
• Confidentiality
• The rights of residents
• Health and Safety
• Food Hygiene and Safety
• Personal Care Tasks
• Care Assistants Responsibilities

All new staff complete an induction course.  The home insists that all care assistants hold a minimum of (Scottish Vocational Qualification) level 2 in Care. All new members of staff must train to achieve this important qualification. Senior members of staff are qualified to a minimum standard of SVQ 3.

The home also sends all staff on external training courses for such topics as Food Hygiene, Moving and Handling, Care of the Elderly, First Aid, and Drugs Practice etc.